Cancellation and Refund Policy

The first 30 days are free. We do not ask for a card, so there is nothing to cancel and nothing to refund. When the 30 days end, you choose a plan or you stop.

A payment happens only when you open the payment screen and pay. Nothing renews by itself, so there is no subscription to cancel and no surprise charge. When a plan ends, the clinic’s workspace locks until you choose to pay again.

If you pay for any plan and want your money back, write to us within 7 days of the payment and we will refund it in full. You do not need to give a reason.

Payments are not refundable after that, but you keep full access until the end of the period you paid for. For the 6 and 12 month plans this means the whole period, so choose the length you are sure about. If you are not sure, start with one month.

If we ever close the service, we will tell you in advance, refund the unused part of any plan you have paid for, and give you a copy of your clinic’s records.

Refunds go back to the card, UPI account or bank you paid with, through Razorpay. Banks usually take 5 to 7 working days to show it. We start the refund within 2 working days of agreeing it.

Email dwejy80bhama@gmail.com from the address on your account, or call +91 70072 24036. Tell us the clinic name and the date of the payment.